The Human Engagement Program
The Human Engagement Skills framework is designed to boost student participation and increase course completion rates.
Keep learners interested, involved and on track
Educators are working with learners who are juggling work, life pressures, financial stress, and competing priorities. Even the most experienced trainers can find themselves delivering great content to a room that feels distracted, quiet, or disconnected.
The Human Engagement Program helps educators shift this dynamic.
This program moves the focus from what educators deliver to how they engage — showing up with presence, building connection, and activating participation. When those elements are in place, engagement improves, and learners are far more likely to stay the course and complete their training.
Dynamic training
One day of interactive, experiential training with expert facilitators.
Three
modules
Comprehensive training resources & tools built around a framework that’s easy to embed.
Digital
badge
Micro-credential issued on completion of the training program via Learning Vault.
98% more confident
Of participants strongly agree they’re more confident educators upon completion.
Face-to-Face
Train along side your colleagues and get extra benefits.-
1 day of interactive face-to-face training
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1 x Workbook
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Ongoing access to the Bounce Global Academy (online training resources)
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Certificate & Digital Badge
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Ongoing support and mentoring via Bounce's Community of Practice
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Choose your own dates and times
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Work as part of a team
The Engagement Triangle Framework
At the heart of the program is the Engagement Triangle, built around three practical pillars:
Step 1.
Presence
Presence focuses on the educator and builds self-awareness and emotional intelligence so trainers can stay calm and grounded – even under pressure.
Step 2.
Connection
Connection explores how trust and psychological safety are built in everyday interactions between trainers and students.
Step 3.
Activation
Turn insight into action by focusing on building intrinsic motivation and follow-through.
Evidence-informed, human by design
The Human Engagement Program is informed by a strong evidence base, including research on emotional intelligence, psychological safety, motivation, and coaching. Rather than overwhelming participants with theory, the program translates research into accessible, practical tools that educators can apply immediately in classrooms, mentoring sessions, and everyday conversations.
Importantly, the program acknowledges the emotional demands placed on educators. It addresses empathy fatigue, energy management, and self-care, supporting trainers and teachers to sustain their impact without burning out. By strengthening both educator wellbeing and learner engagement, the program creates conditions for long-term success.
Results that speak for themselves
Of participants anticipate seeing long-term positive changes in my professional practice as a result of this training.
Of participants feel the training was relevant to their needs as an educator.
Of participants recommend this training program to others working in the sector.
Jye W.
Federation University
Hannah T.
Federation University
Duncan McG.
Federation University
Education centres improving their engagement
Designed for real-world learning
The Engaging Trainer respects educators as professionals and equips them with flexible tools adaptable across diverse teaching and mentoring contexts.
The result?
Increased active student participation
Strong educator–learner relationships
Greater motivation and follow-through
Improved course completion outcomes
By strengthening Presence, Connection, and Activation, educators are supported to do what they do best – help learners feel capable, supported, and ready to move forward.
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