Job Coach Certification

Public course starts June 25th 2026

Register now to master your job coaching and your client outcomes – uniquely designed for frontline workers in employment services.

Find your spark on the frontline

Frontline consultants, managers and leaders work hard to enrich their clients’ lives. But to achieve ongoing success – and wellbeing – at work, you’ve got to replenish the well.

And here’s the good news. Our Job Coach Certification can help you do just that.

Dynamic, empowering and proven, this 10-week program gives you the core and technical skills to support your frontline workers and your clients.

The result? Greater outcomes for your clients. Genuine satisfaction at work. And a thriving workplace culture.

Four modules

Of dynamic learning and training – expertly designed and delivered.

Ten weeks

Is all it takes to complete
the online course.

98%

Of participants recommend this program to other frontline workers in employment services.

Coaching support

Be supported all the way with our Bounce Trainers to help stay accountable and focused.

The Job Coach Certification steps

Change is a team sport, and we’re in your corner. In this program, we’ll teach your frontline workers four power moves to spark real, elegant change – for them and your clients.

Step 1.

Clarity

Get clear on your beliefs and filters – and discover how these influence your work.

Step 2.

Curiosity

Learn the art of active listening, questioning and powerful reframing.

Step 3.

Connection

Hone your communication skills to build great rapport and trusting relationships.

Step 4.

Change

Unite your learning into a series of coaching techniques to effect long-lasting change.

These organisations are influencing positive change and creating wellbeing cultures

Here are just some of the organisations that are investing in their frontline workforce…

Could you be next?

GBK

RISE Ventures

RISE Ventures and Nyrriungulung-Rise

I discovered that I really do have the skills to help my clients, and I feel empowered and confident that I can make a difference. Thank you for this incredible training!

Jobs Pathways

Thank you for leaving such a great impression on much of our team. You've contributed to
our staff moving from a fixed mindset to a growth mindset which is amazing!

CatholicCare NT and Tangentyere Council

Job Coach Certification has so many amazing strategies our staff can use to engage their clients. The program is game changing!

Ashburton Aboriginal Corporation

I feel so inspired! Maria has so many amazing strategies to apply to how we lead our teams. This training was game-changing!

MAS National & AGA

Job Coach has given our staff the practical
tools to work closely with clients to really engage and achieve their goals. The growth I have seen in my team is phenomenal.

GBK

If you would like to learn helpful tips to service your clients, then the Job Coach Certification program is definitely right for for you.

What's included in the course?

The next public program for Job Coach Certification starts on June 25th 2026 with a 40 minute onboarding session to give you all the information you need to access the course from our eLearning platform – The Bounce Academy.

$ 1350

AUD +GST

Access to the 4 Modules
4 x Editable PDF workbooks
4 x Module Assessments
Individualised assessment feedback
Certificate & Digital Badge
Scheduled Teams meetings
Weekly group progress reports for Leaders
Unlimited access to JCC Facilitator and Bounce Engagement Coach
Starts: June 25th 2026
Length: 10 Weeks
Facilitator: Linda Pierson

be quick

Earn 25 CPD points through Disability Employment Australia with the Job Coach Certification.

NOT SURE WHERE TO START?

Talk to an expert today!

With so many vital topics and delivery methods to meet any possible need, Bounce can help you get the best from your leaders, staff and clients – it’s just what we do!

Make the move from consultant to coach

Ever feel like you’re putting out fires – rather than empowering your clients to create autonomous, long-lasting change?

Then, it’s time to make the move from job consultant to job coach.

As a job coach, you’ll be able to:

Create more trusting client relationships

Gently shift your clients’ self-limiting beliefs

Motivate your clients to move forward with conviction

Experience greater balance and wellbeing at work

The AMES staff have found Job Coach Certification to be a “game changer” as it helps them build a better connection with their clients.

Job Coach has given our staff the practical tools to work closely with clients to really engage and achieve their goals. The growth I have seen in my team is phenomenal.

Job Coach Certification has so many amazing strategies our staff can use to engage their clients. The program is game changing.

These organisations value job coaching

We're with you the
whole way!

When you enrol in Job Coach Certification, you get to work with and learn directly from our certified Bounce Coaches and Trainers. These professionals have expertise in emotional intelligence coaching, behavioural nudging, NLP, strengths profiling, wellbeing science and so much more.

Live ‘Teams’ sessions are held once a fortnight to help you unpack the content and deeply embed the techniques and strategies. Our coaches will provide guidance and support throughout the live program, answer common questions about the material, and help you stay focused on growth.

Want to know more? Download the course journey map to see exactly how it works.

Let's chat!

There are so many different ways you can experience our Job Coach Certification, and we’d love to tell you all about it! If you’ve got questions or want to know more, fill out this form today!

No time to wait?
Contact Kelly Mason straight away via 0419 326 694 or kelly@bouncelobal.net

Did we mention outcomes?

The stars light the way.

Bounce Job Coach certification has an average star rating of 4.5 and these results are only just the beginning!

Attract and retain your staff

Organisations have experienced a 91% retention rate of their frontline staff after they completed Job Coach Certification.

91%

Staff retention rate after completing the training.

98%

Of participants would recommend the program to others in the industry

500+ job coaches can't be wrong

Join the growing team of Job Coach alumni that highly recommend your team participate in the program.

More insights from our Job Coach Alumni

"I have gained an enhanced awareness of my own barriers to effective coaching sessions, including tendencies to be pre-judgmental and holding limiting beliefs about both myself and clients. This self-awareness has granted me better control over my actions."

Rasika K.
Melaleuca

"I feel really good about moving forward with my clients. When issues arise, I will use the tools from this course to support and help my clients work through their issues and achieve positive outcomes.."

Helen B.
MADEC

"I feel confident and optimistic that I am now better equipped to assist my clients to reach their goals and maximum potential. Job Coach Certification training is a perspective changer!"

Joveria M.
MADEC

"I feel confident in my ability to support both customers and team members and can't wait for other job coaches to complete this training. I can imagine how valuable this would be to someone starting out in their career."

Rebecca B.
Max Employment

"The PEARLS process is something I have implemented to have more organised sessions with customers. I feel more emotionally aware of how I conduct sessions & it has assisted with better building rapport."

Sarah L.
Max Employment

"This course helped me to gain a better understanding of myself. Through using different tools like MORE & PEARLS, I feel I can develop trust and connection with my clients which fosters confidence and growth within my clients."

Vandana M.
AMES Employment

"I feel much more confident and better about supporting my clients as I feel like I am able to understand their situation better and I can now provide them with the tools they need to find a job."

Abeer M.
Max Employment

"I feel I am better able to build connection and trust with my clients. It helped to understand their barriers and overcome them to find employment. I feel that I can engage, motivate and inspire clients to change their outlook on life."

Mary Z.
AMES Employment

"I would definitely recommend the Job Coach Certification course for anyone as it can be applied in all aspects of life both, professional and personal lives."

Nick A.
Max Employment

Job Coach Certification is the must-have coaching program for frontline workers in employment services.
Complete with its very own micro-credential digital badge, and lifetime access, Job Coach Certification
is for values-driven job coaches who want to support their clients to achieve positive employment outcomes.

Build your knowledge

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From a lounge room idea in Maryborough to more than 5,000 programs delivered and 30,000 lives impacted, Bounce’s 20-year story is one of courage, reinvention and relentless belief in people’s potential. In this milestone reflection, Maria shares her story - the moments, people, pivots and lessons that shaped Bounce’s journey, from early uncertainty to global reach, and celebrates the heart that has kept Bounce evolving for two decades.

Ready to be an agent for positive change?