Available now
The essential guide to help job coaches build their coaching skills.
Hard copy available in Australia only.
$25.00 AUD
“This book is a gift! It’s rich with insight, practical tools, and gentle wisdom. Anyone working with people, navigating change, or simply wanting to show up better at work and in life will find something powerful in these pages.”
E-Book downloads available via 
About the Book
Human outcomes first.
Building Resilient Pathways is a pioneering new guide for job coaches, employment consultants, and human service professionals who want to do more than just tick the boxes—they want to change lives.
Scientifically backed
Grounded in positive psychology, wellbeing science, and two decades of experience in the field, author Maria Smith brings a fresh, human-first perspective to the frontline challenges of employment services.
Written from experience
Through powerful storytelling, practical coaching tools, and real-world insight, this book explores how trust, resilience, and self-awareness are the missing links to lasting client impact and coach wellbeing.
Tackling the things that matter
Whether you’re supporting long-term unemployed clients, people with disability, culturally diverse communities or young job seekers, this book gives you the mindset and methods to show up better for them, and for yourself.
About the Author
Maria Smith
Maria Smith is a wellbeing expert, master coach, and social impact entrepreneur with over 20 years’ experience in employment services and adult learning. She is the founder and Creative Director of Bounce Global and holds a Master of Applied Positive Psychology from the University of Melbourne, where she researched trust and hope in complex systems.
Maria is best known for developing the Bounce Program™, Job Coach Certification, and for helping thousands of professionals find their spark again.
Building Resilient Pathways is her third book.
Why this book matters now...
Did you know that staff churn in employment services is over 40%? And the percentage of frontline workers reporting ‘burnout’ is 66%.
Disengaged clients need more high-level support than ever before, and in order to provide it, the Job Coaches need the knowledge and support to protect their energy levels.
The employment services sector is shifting toward relational, person-centred support, and this book aims to provide a proven path to get there.
Key Topics...
- Self-awareness as a performance tool
- The psychology of trust and how to build it fast
- Powerful strategies to engage the disengaged
- Coaching models that create motivation and momentum
- Practical, client-ready tools (the Hope Activation Model, the Energy Map and plenty more)
This book was made for...
- Job coaches & employment consultants
- Workforce development professionals
- Disability employment services
- Leaders & managers in human services
- Educators & career advisors
- Anyone supporting people to move forward
Frequently asked Questions
When will I recieve my hard copy?
Hard copies will be dispatched from the 9th of February via Australia Post. You will receive an email update as soon as it’s on its way.
Do you ship outside of Australia?
Bounce does not ship outside of Australia, however international hard copies can be made available. If you’re interested in international delivery, please reach out via support@bounceglobal.net
Is there an eBook version?
Yes! The book is available for purchase as an ebook via Amazon. Click this link to get your copy.
Do you do bulk orders?
Absolutely! You can order as many hard copies as you like from the website or contact us via info@bounceglobal.net to discuss bulk orders in more detail.
