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Calm & Confident Coaching Prompts
The Calm & Confident Coaching Prompts are printable affirmation and communication prompt cards are designed to support Job Coaches when conversations with clients become tense, emotional, or unpredictable.
These cards are the perfect accompaniment to our Managing Challenging and Aggressive Behaviours course.
All the Info
Section 1 features Coach Affirmations—grounding statements to help you stay calm, clear, and centred. In moments of escalation, your energy matters. These affirmations remind you to pause, breathe, and respond rather than react, no matter what’s happening around you.
Section 2 includes Calm Communication Prompts—go-to phrases you can use when behaviour escalates, emotions run high, or boundaries are tested. They help you redirect conversations with compassion while holding firm to safety, respect, and structure.
Keep these prompts on your desk, in your notebook, or pinned to your wall. Use them to mentally prepare before a tough appointment, to regroup after a difficult session, or even mid-conversation to help steer things back on track.
They’re practical, powerful, and designed to remind you that your calm is contagious—and your coaching presence makes a difference.
How to use it
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Use these with our Managing Challenging and Aggressive Behaviours course.