Connect – Engaging the Disengaged
$0.00AUD +GST
How would you rate your phone calls with your clients right now? Easy and enjoyable? Or hard and de-energising? If you’re not getting the results you’d like with your clients over the phone, rapport is where you need to start.
Description
Take your job seeker engagement to the next level with this one hour webinar. Finding ways to build a connection and establish trust with your most disengaged clients can be very challenging. This course will help you see things through your clients ‘model of the world’ and use our highly effective rapport building strategies to break through the relationship barriers you may be experiencing.
You’ll learn how to:
- How to use the Model of the World and see things from a clients perspective
- To use different communication styles and strategies including the VAKD system
- How to use body language, tone of voice and words to build rapport and estabilish trust
- How to talk less and listen more – the key to great clients outcomes!
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