Effective Feedback: How to have hard conversations
$25.00AUD +GST
Discover how to have the hard conversations with this one hour webinar
Get comfortable with being uncomfortable! This one-hour webinar with Matt Luttrell will give you the tools to successfully have those ‘hard-to-have’ conversations with the people you work with.
Description
Effective Feedback: How to have hard conversations
Matt will talk you through how to build rapport, understand different styles of communication and use an evidence-based model for conflict situations, then use situational examples to demonstrate how these strategies work in the real world.
Get real and effective strategies to tackle the hard chat so that everyone walks away feeling better for having done it.
You’ll learn how to:
- Build rapport and turn an awkward chat into an appreciated conversation
- Identify communication styles and adapt your style to match
- Remove intense emotional reactions by labelling feelings and know why they are being experienced
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