4.5/5
TRAIN YOUR PEOPLE WITH THE BOUNCE APPROACH
With a focus on developing a deep level of self and social awareness, building confidence and resilience and making wellbeing and self-care a high priority, Bounce professional development programs are designed to help the employment industry build a robust and enduring workforce.
Bounce Global has created positive wellbeing & learning spaces dedicated to supporting frontline workers, managers and leaders in workforce agencies to be their best at work, every day.
Professional development programs and courses have been specially designed to give employment industry staff the right skills and knowledge to change the way they work.
High levels of emotional intelligence
Confident communication & rapport building skills
Strategies for self-care and resilience
A coaching mindset
We offer bespoke and fully customised training programs, that can be delivered face to face, or we can provide access to our
e-Learning platforms where staff can participate in training at their own pace.
All of our professional development programs are supported by free tools and learning resources, and ongoing support through our online private groups and forums. We also offer micro-credentials and learning rewards as part of our training programs.
BOUNCE JOB COACH CERTIFICATION
Our flagship course – Bounce Job Coach Certification, is the must-have professional development certificate for anyone working in the employment and workforce development sector. The course can be delivered as an intensive face-to-face training program or online via one of our specialised e-Learning platforms.
Bounce Job Coach Certification has been developed specifically for the employment and workforce industry, using dynamic and innovative approaches that boost communication, build a positive wellbeing culture and improve workplace systems and processes.
The benefits to frontline workers, leaders and teams is incredible:
Bounce professional development programs have been delivered all over the globe.
Participants who have completed Bounce Job Coach Certification tell us that it’s some of the best professional development they have done!
91% of participants agree the training is easy to understand and relevant to their role.
94% of participants feel they are better able to build connection and trust with their clients.
98% of participants recommend Bounce Job Coach Certification to others working in employment services.
Bounce Job Coach Certification is being delivered across Australia, the USA and the UK by a range of partner organisations. People that complete the training love it, and highly recommend it to others.
MORE CONFIDENCE
I feel better equipped to handle situations where a client is deemed long-term unemployed.
Amanda S.
Bounce Job Coach
SO BENEFICIAL
I have been given the right tools to work with my clients. It’s been so beneficial to me!
Vicki M.
Bounce Job Coach
DEFINITELY FABULOUS
I recommend this program to everyone because IT WILL make a difference in people’s lives.
Jonas B.
Bounce Job Coach
They take a new approach to client engagement and rather than ‘advising’, they guide and support their clients to find solutions for themselves and move forward with confidence.
Frontline workers and managers work in a highly demanding and, at times, extremely stressful industry. There are many challenges to overcome – high caseloads, disengaged clients with complex needs, competing priorities and pressure to get great results. Overall, the industry experiences low retention rates of staff and limited opportunities for meaningful professional development that positively impacts the culture of the workforce.
Creating a culture of positive wellbeing in employment services is essential. Positive wellbeing is the guidepost that keeps job seekers, frontline workers and management moving in the same direction towards successful employment outcomes.
We take the traditional training format and turn it on its head,
making fresh, experiential programs that work smarter, not harder.
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About Bounce
Bounce is a group of people looking to make positive changes in people’s lives. Since 2006, we’ve been teaching essential soft skills like communication, emotional intelligence, rapport and heaps more, to help people from all over find their way.
