The Bounce Boost – August Edition

The wait is finally over, and it’s been exciting to see providers announce their successful bids to deliver the new Inclusive Employment Australia contract.

Inclusive Employment Australia will commence on 1 November 2025 with 83 providers working towards creating an inclusive society and increasing employment participation for people with disability, injuries, or health conditions.

Inclusive Employment Australia will deliver participant-focused employment services, with increased flexibility and tailored support.

Ensuring frontline teams and managers are ready to go by the start of November will be critical for a smooth transition for clients. Without effective planning and preparation, providers could find themselves on the back foot when it comes to client and employer engagement.

And that’s where we can help!

Keep scrolling to find out more…

The hidden risk in the IEA contract no one’s talking about

With the new contract set to commence from November 1, there’s time for providers to prepare their frontline and management teams to hit the ground running and avoid taking unnecessary risks.

Maria’s latest blog explains how to achieve a competitive edge through training and developing your staff so they have the most effective skills to build positive client relationships.

How are you preparing for IEA?

Ensuring frontline teams and managers are ready to go by the start of November will be critical for a smooth transition for clients.

If you’re a provider who will be servicing clients through IEA, we can help set you up for success through our training and professional development programs, as well as our organisational strategy and design programs.

Bounce can deliver services that will build your capability, including:

✅ Workforce capability – Job Coach Certification and Coaching Skills for Leaders

✅ Organisational strategy & designs – Appreciative inquiry workshops and strategic facilitation & implementation

✅ Employer Engagement – Coaching for supervisors

✅ Cultural Responsiveness – Specialist capability support

And for smaller not-for-profit providers, you have access to the Capability Building Fund, which means you are eligible to claim up to $150,000 in reimbursement funding for services to build your interval staffing capability and engage more effectively.

We can provide you with claim-ready documentation so all you need to do is hit the submit button and wait for your refund.

I’d love the opportunity to talk to you more about this, so please reach out.

Client Love

Maria has been in the UK delivering the ‘Future Fit’ 2-day workshop with ERSA and industry partners, including the Institute for Employment Studies. Together, they have created a new vision for employment services – Shaping Tomorrow’s Employment Services, which they presented to colleagues from the Department for Work and Pensions (DWP) – Policy and Commercial.

The workshop was designed using an appreciative inquiry model called The 4D Process, and over the two days, participants were able to explore ideas, think outside the box, and dream big.

We are excited to see how the future is shaped for employment services in the UK.

Maria delivering the Future Fit Retreat with ERSA in the UK.

Break free from burnout

How many of your staff are feeling stressed out and overwhelmed?

Sick leave is reportedly one of the main sources of absenteeism in a workplace, with 66% of Australian workers agreeing they feel burnt out at work.

If you’re in the same boat, here’s the solution…

Break free from burnout

How many of your staff are feeling stressed out and overwhelmed?

Sick leave is reportedly one of the main sources of absenteeism in a workplace, with 66% of Australian workers agreeing they feel burnt out at work.

If you’re in the same boat, here’s the solution…

New contracts are often followed by a period of uncertainty and disruption. For many providers, it’s an exciting time of change with growth and new opportunities. But for others, the transition out of the contract will affect not only the organisation but also their dedicated staff and the people with a disability they have supported for many years.

The secret to navigating change includes staying grounded in your purpose, communicating with compassion and clarity, and empowering your team with the tools they need to adapt with confidence.

In times like these, leadership isn’t about having all the answers. It’s about creating safety, showing up with empathy, and holding space for what’s next. When we stay people-focused, the path forward always reveals itself.

We are keen to support providers in any way we can, so please connect with me, Kelly, or Chris.