You need little help with

Service Quality

Cranky clients squash team morale – which impacts service quality – and that impacts your client’s satisfaction. Time to break the cycle and boost everyone’s moods! Communication skills – not just verbal ones – are the foundations of creating happy, satisfied clients. Here are our recommendations.

Our Mini Courses

Prices start from

$25

AUD per person

These short programs give you a quick skills boost to the important areas of employment services. They last one hour and cover topics like client engagement, hard conversations, and rapport-building. Utilising the tips in just one of these mini courses, could result in hundreds of happy clients.

PEARLS

Prices start from

$95

AUD per person

If you’re not quite ready for a full Job Coach course – try PEARLS instead! This Job Coach mini course walks you through a simple and effective strategy, to start any client on the right foot. 2-3 hours is all you need to reap the benefits.

The Bounce Program

Prices start from

$199

AUD per person

For relationships to work, EVERYONE needs to get on board – clients too! This program ticks all the boxes. Get your clients into an activity that builds the BEST communication and rapport-building skills. Your meetings will go smoother and help them get a job – online, face-to-face, and accredited options are also available!

Job Coach Certification

Prices start from

$989

AUD per person

This course is the be-all and end-all of service quality training – it’s literally made for the employment services industry. It covers vital skills all Job Coaches must have, to build strong and impactful relationships with clients. With a 4.5-star rating and recommendations from over 500 Job Coaches – you know it works.

Custom Training

We don’t believe in one size fits all – let’s talk about designing something that fits YOU. Book a free, one-hour assessment, to find out what you really need.